A few shots missing on timeline when synching

[cartush]

Hi there,

I created a project on my iPhone 8.  I want to finish edit it on my macbookpro.  When opening my project on the computer, about 5 shots out of 70 are missing and appear in red.

I tried closing and reopening the projects on both sides (iphone and mac), but to no avail, I still get some missig shots.

Why are these shots present on my iPhone time line, but not on the computer timeline?

[Steve Grisetti]

Where are these missing media files located? On your computer or in the Cloud?

[Kartika Rawat]

Hi there!

We're sorry about the syncing issue. Could you try to sign out and back into your Creative Cloud account? Also, you can see on Cloud Storage if File syncing is up to date. Attached image for reference

Let us know.

Thank you,

Kartika