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Absturz Adobe Rush und Projekt ist nun leer - Wiederherstellung?

New Here ,
Jun 27, 2024 Jun 27, 2024

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Hallo Zusammen

 

Während dem Bearbeiten eines Projektes bekam ich die Meldung, dass ich das Projekt schliessen und wieder öffnen soll, damit es gespeichert werden kann. Nach Klick auf das Haus Icon stürzte das Programm ab. Nachdem ich es neu geöffnet habe, war das Projekt leer, obwohl die Synchronisierung eigentlich aktiviert war. 

 

Gibt es eine Möglichkeit das nochmals wiederherzustellen? Ich war eigentlich so gut wie fertig 😞

 

Danke und liebe Grüsse

Sarah

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Crash , Desktop version , Error or problem

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Adobe Employee , Jun 28, 2024 Jun 28, 2024

Hi @Sarah37458222eqo3,

That's pretty odd. I'm sorry about that. Because of the crash, it sounds like one of those cases where you need to start over. The cloud backup was removed on Feb. 1, so nothing is available there. Sorry for the frustration.

 

Thank You,

Kevin

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Adobe Employee ,
Jun 28, 2024 Jun 28, 2024

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Hi @Sarah37458222eqo3,

That's pretty odd. I'm sorry about that. Because of the crash, it sounds like one of those cases where you need to start over. The cloud backup was removed on Feb. 1, so nothing is available there. Sorry for the frustration.

 

Thank You,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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