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Adobe Premiere Rush and Premium Features

Community Beginner ,
May 13, 2023 May 13, 2023

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WHAT? Pay ON TOP OF THE $$ I ALREADY PAY???? To access the BARE MINIMUM FEATURES????? Adobe realizes this app is almost UNUSABLE, right???? Constantly glitching for ABSOLUTELY NO REASON & now they want us to pay MORE just to access features we PREVIOUSLY had access to??????? What the heck are they talking about???? It's insane. I don't want to give Adobe my money any longer if this is how they're going to treat their customers

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Error or problem , Mobile version

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correct answers 1 Pinned Reply

Adobe Employee , May 17, 2023 May 17, 2023

Hi SEXYSUSTAINABILITY,

I read your message. Thanks for posting. It appears you are upset about paying for premium features you formerly had access to on a previous version. Is that correct? Here are the guidelines about what to expect. Sorry for the frustration on that.

 

If you are experiencing other issues, like the "glitching" you mentioned, please give us details about the computer system (or mobile device) you are using. Please also give us info about the media you used in the project. Thes

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Adobe Employee ,
May 17, 2023 May 17, 2023

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Hi SEXYSUSTAINABILITY,

I read your message. Thanks for posting. It appears you are upset about paying for premium features you formerly had access to on a previous version. Is that correct? Here are the guidelines about what to expect. Sorry for the frustration on that.

 

If you are experiencing other issues, like the "glitching" you mentioned, please give us details about the computer system (or mobile device) you are using. Please also give us info about the media you used in the project. These details can help us understand the issue you are facing, especially if we can reproduce the issue. 

 

Thanks for the note to the community. This is a reminder that these are user-to-user forums. If you require one on one technical assistance, feel free to contact our support staff here. I apologize for any frustration you are experiencing and hope the community can further assist you in solving issues.

 

Thanks,
Kevin

 

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