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Adobe Premiere Rush crashes constantly during export (Apple iPhone 15 Pro iOS 17.2.1)

New Here ,
Jan 10, 2024 Jan 10, 2024

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Hello,
I have installed Adobe Premiere Rush on my Apple iPhone 15 Pro (iOS 17.2.1). Unfortunately, it is not possible to export projects. The app constantly crashes completely during rendering. I have already tried different quality settings and different content. No chance. Is there currently a known problem here?

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correct answers 1 Pinned Reply

Adobe Employee , Jan 10, 2024 Jan 10, 2024

Hi @OMSQ,

Thanks for submitting your issue. I am not experiencing the crash on export issue, but I am on an earlier iPhone model. My colleague has tested on an iPhone 15, but also cannot reproduce the issue, though he said there is some crashing issues still being reported. Can you make sure you are running the very latest version of Rush? Is there anything special or different about the footage you are using? Like, is it shot in "cinematic" mode? More info would be great.

 

I hope the community

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Adobe Employee ,
Jan 10, 2024 Jan 10, 2024

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Hi @OMSQ,

Thanks for submitting your issue. I am not experiencing the crash on export issue, but I am on an earlier iPhone model. My colleague has tested on an iPhone 15, but also cannot reproduce the issue, though he said there is some crashing issues still being reported. Can you make sure you are running the very latest version of Rush? Is there anything special or different about the footage you are using? Like, is it shot in "cinematic" mode? More info would be great.

 

I hope the community can help. Sorry for the issue.

 

Thanks,
Kevin

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