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Adobe Rush crashes reliably at 21% of rendering a video - tried all usual fixes. HELP PLEASE

New Here ,
Mar 07, 2022 Mar 07, 2022

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Hi,

I need help fast please! Adobe Rush is very very very glitchy. It crashes, chucks me out regularly, doesn't always download assets even though they are synced to the cloud. It tells me there isn't space on my iPad when there is heaps of space. The ABSOLUTE WORST thing though, is that after hours and hours of editing, it refuses to render and export my videos and this happens regularly. I use an iPad Pro (2021), it is up to date with the latest software, I have tried resetting, deleting and reinstalling the app. Re downloading every last asset from the cloud (which took several hours!) I close and open the app, turn off and on the iPad, I have tried using different wifi networks. I have tried the changing resolution trick. Nothing works, it renders until 21% then chucks me out. I have told all my subscribers on YouTube that a video will be out and it still isn't. I'm starting to panic. It is so frustrating. I pay for this, why the heck doesn't an app that is made to edit and export videos, not do those things? I can't afford a desktop or laptop and I can't afford the fee for Premiere Pro. PLEASE TELL ME WHAT TO DO SOMEONE!

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Crash , Export , Mobile version

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Adobe Employee ,
Mar 08, 2022 Mar 08, 2022

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Hey there, can you tell us more about your project? What did you use to record the clips that you're editing? Does it have a lot of text or motion graphics?

 

Rush is (obviously) getting stuck on something that it doesn't want to render. My guess is that it's probably a motion graphics template or a color adjustment or something that requires a lot of processing power.

 

It could also be that there isn't enough space on your iPad for this video to export! I would try clearing out the "Recently Deleted" section of your Photos app on your iPad, that always clears up a lot of space for me. 

 

Let us know what types of effects you have applied to your project, or if it helps after clearing extra space. 

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