Hi, I'm new to video editing but I use premiere rush and about two days ago is starting freezing up my whole computer when I try to share a video and render it and export it to my laptop. I've called Dell support to make sure it wasn't my laptop and they confirm with me that it's not my laptop it could be the app. So when I go to export a video it pauses on rendering and does not render the video at all I have a Dell XPS 15 7590 32 GB of RAM and intel core i7. My videos would render and upload fine before and there was no recent update to rush. Also, when I try to uninstall rush to reinstall it it says this in the picture below. The app is closed out not running at all and all my work is saved.
Can anyone help?