Copy link to clipboard
Copied
Help! I use Adobe Rush every day, and the program has crashed every time I try to use it on my Windows 11. I have tried restarting my computer, signing in and out of Rush, and in and out of Creative Cloud. I have tried uninstalling and re-installing Rush. I then had to re-download all of the fonts and templates I use. I have tried restarting my computer and clearing up space. I have tried deleting old saved WIPs from Adobe Rush that get auto-saved. I have tried using simpler functions in Adobe. I feel like I have tried EVERYTHING and cannot get the app to go through one full edit and render. Someone, please help I am desperate!
Copy link to clipboard
Copied
To clarify, I am now going on the 7th hour of trying to get this to work.
Copy link to clipboard
Copied
[Moderator moved from Using the Community (forums) to Premier Rush.]
Copy link to clipboard
Copied
Just to add more information:
I am working with cutting one long podcast video (45 mins) like I have been every day for the past year and cut it into a 5 minute video. I add one image overlay and one template. Nothing has changed with what I am doing. I have had adobe crash before but never like this.
It doesn't crash at the same point every time and I have been trying hundreds of times today. I have been trying non-stop since noon and it is now 8:21 PM.
Interestingly, I tried cutting a clip without adding anything to it and it crashed in rendering.
I couldn't even change the name because the time before I tried that and it crashed before I could even render.
If I open the app and leave it open for more than a few minutes it crashes on it's own...it just closes. No idea what is going on.
Computer storage is fine.