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Hi, I am wondering if there is a way to identify the names of the video clips. I imported the video clips on my iPad Pro. I have the sync turned on and they all (24) synched to the Adobe cloud (no more circle). I synched down to my PC but I still see a bunch of RED videos with an exclamation point showing the link is not there on my PC.
On my pc the Creative Cloud said that file sync is completed.
I am trying to figure out what files my PC thinks are not synched? Or is there a better way to fix the sync issue? I have restarted Rush on both the iPad and PC and turned off sync and turned it back on with no improvement.
It's a huge file. About 3 hours worth of video and it's been uploading since 10 am pst and it's 5:30 pm now.
Thanks for all your recommendations.
Hi AWhite,
Sorry about this. Sometimes it takes a long while for files to be synced across multiple devices. Can you check the status again today? What happened? Let us know.
Thanks,
Kevin
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Hi AWhite,
Sorry about this. Sometimes it takes a long while for files to be synced across multiple devices. Can you check the status again today? What happened? Let us know.
Thanks,
Kevin
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Hi Kevin,
Thanks for reaching out. Adobe Cloud still shows that I am using 17 GB of the 20 GB of my plan. However, the iPad and the PC do not have the video files any more. It's now been 24 hours since I deleted the Rush video.
According to the Fiels tab in Adobe Cloud, I have no files synched
The deleted folder shows 0 files.
Cloud Storage shows 17 GB
I do use Lightroom Classic and sync my collections to the cloud. I did unsync everything Where can I look to see what is taking up the space?
Thanks
Agnes
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