Adobe Rush not exporting front facing camera video

[laurencel88118561]

I was assembling clips taken with an Iphone X in Adobe Premier Rush. The completed video looks fine in Rush, but when I export, the clips taken with front facing camera are black screen (but sound is there). Help?!

[caroline_edits]

Hi LaurenceL!

Do you have enough space available on your phone? What happens if you open this project on another device and export from there?

Let me know!

Caroline

[laurencel88118561]

There is plenty of space. The video looks fine in Rush, but then exports as a black screen. I used a Smove gimbal, and I think that may be the issue. The forward facing video works fine and I have tested both front and selfie facing viedo held in my hand, and it works fine.

[laurencel88118561]

Caroline - I guess to answer your question, I can open the problem clips on my phone and ipad and they appear fine.

[happytobeunhinged]

Did you get to the bottom of this in the end? I am also having problems exporting some clips and suspect its the same issue. ( all be it two years later )

[Tanner26980120gksx]

I am having the same issue, any updates on the solution?