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Adobe rush not loading project

New Here ,
May 08, 2022 May 08, 2022

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I was editting a project recently, everything was going smooth until i tried to add a few more music clips then i got a error code saying the music couldnt be loaded ( mp3 files btw) and the autosave wasn't functioning so it told me to hit the home button so i wouldn't lose any progress. unsurprisingly the application froze or stopped responding which forced me to X out the app. i tried to open it again but now i just get a grey screen for a long time , quite annoying . plz help 

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Crash , Desktop version , Freeze or hang , Performance

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Adobe Employee ,
May 09, 2022 May 09, 2022

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Hi there!

Sorry to hear that. Which device are you using for Premiere Rush? What's the source of the media files?

 

Let us know.

Thanks,

Kartika

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