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Adobe Rush not syncing

New Here ,
May 19, 2023 May 19, 2023

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Hello,

Adobe Rush is not syncing between my phone, Samsung S23plus and tablet Samsung S7 Fe. I have good wifi, strong 5G network too.

I often get direct upload error. When I first installed Rush it worked better. But after the first 5 videos CC stopped working well. Sometimes it syncs sometimes not. Same wifi, same devices.

Can u help?

Thank you!

Solara

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Cloud sync , Error or problem

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correct answers 1 Pinned Reply

Adobe Employee , May 22, 2023 May 22, 2023

Hi @SOLARA297902385gyi,

Thanks for posting to the community. Can you see this doc? https://helpx.adobe.com/premiere-rush/help/project-syncing-premiere-rush.html It may help in seeing if your plan supports sync across multiple devices. Hope it helps!

 

Thanks,
Kevin

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Adobe Employee ,
May 22, 2023 May 22, 2023

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Hi @SOLARA297902385gyi,

Thanks for posting to the community. Can you see this doc? https://helpx.adobe.com/premiere-rush/help/project-syncing-premiere-rush.html It may help in seeing if your plan supports sync across multiple devices. Hope it helps!

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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