• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe rush not working for LG Velvet

New Here ,
Mar 08, 2021 Mar 08, 2021

Copy link to clipboard

Copied

Can't seem to add footage on the app using the LG velvet phone. Had no issues with my Google pixel 4. The footage when attempting to upload is stuck at the preparing media screen when I exit out and go back in the untitled project just shows blank (black screen) videos no sound no image.

TOPICS
Crash , Freeze or hang , Import , Mobile version

Views

239

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Mar 12, 2021 Mar 12, 2021

Hi there!

Sorry about the trouble. As of now, Premiere Rush is not available on LG Velvet. This might be the reason you're seeing performance issues. You can check here for Rush supported devices: https://helpx.adobe.com/premiere-rush/user-guide.html/premiere-rush/system-requirements.ug.html

Let us know if you have any questions.

 

Thanks,

Kartika

Votes

Translate

Translate
Adobe Employee ,
Mar 12, 2021 Mar 12, 2021

Copy link to clipboard

Copied

LATEST

Hi there!

Sorry about the trouble. As of now, Premiere Rush is not available on LG Velvet. This might be the reason you're seeing performance issues. You can check here for Rush supported devices: https://helpx.adobe.com/premiere-rush/user-guide.html/premiere-rush/system-requirements.ug.html

Let us know if you have any questions.

 

Thanks,

Kartika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines