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Adobe Rush Premium Problems

New Here ,
Oct 09, 2021 Oct 09, 2021

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I have the Adobe Pack for Photographers (PS+LR) and was using Adobe Rush (free version) to edit a video. I tried for more than 5 times to render a video but it was not successful. I bought the premium version of Adobe Rush so I could synchronize my project on the cloud and render on my PC, but the mobile application does not recognize my premium subscription.

 

I would like to know what I should do to finally be able to render my video.

TOPICS
Cloud sync , Desktop version , Error or problem , Mobile version

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Adobe Employee ,
Oct 12, 2021 Oct 12, 2021

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Hi there!

Sorry about that. Are you using the same ID in your mobile device on which you have a Rush subscription?

 

Let us know.

Thanks,

Kartika

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