Adobe Rush Stuck Loading AEFilterEdgeFeather.bundle

[caitlina56153225]

Hi, I've tried to do everything I can think of to get Adobe Premiere Rush to open and nothing seems to work. It's stuck on the loading screen pictured below. I've read other older posts about a similar issue and I tried deleting some of the plug-ins and now the issue doesn't stop at Importerquicktime.bundle, but at AEFilterEdgeFeather.bundle. PLEASE help, I really need to be able to use this program!

[Kevin-Monahan]

Hi @caitlina56153225,

Wow, weird. Try pressing the Shift key at launch to Reset Preferences. Did that help you launch? If not, contact support here: https://helpx.adobe.com/contact.html

Let us know what they say.

Thanks,
Kevin

[caitlina56153225]

No, that didn't do anything. I'll contact Adobe...thanks.

[Kevin-Monahan]

Cool. Let us know what they say.

Thanks,
Kevin