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Adobe Rush Stuck Loading AEFilterEdgeFeather.bundle

New Here ,
Oct 09, 2023 Oct 09, 2023

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Hi, I've tried to do everything I can think of to get Adobe Premiere Rush to open and nothing seems to work. It's stuck on the loading screen pictured below. I've read other older posts about a similar issue and I tried deleting some of the plug-ins and now the issue doesn't stop at Importerquicktime.bundle, but at AEFilterEdgeFeather.bundle. PLEASE help, I really need to be able to use this program!

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Error or problem , Freeze or hang

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correct answers 1 Pinned Reply

Adobe Employee , Oct 16, 2023 Oct 16, 2023

Hi @caitlina56153225,

Wow, weird. Try pressing the Shift key at launch to Reset Preferences. Did that help you launch? If not, contact support here: https://helpx.adobe.com/contact.html

 

Let us know what they say.

 

Thanks,
Kevin

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Adobe Employee ,
Oct 16, 2023 Oct 16, 2023

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Hi @caitlina56153225,

Wow, weird. Try pressing the Shift key at launch to Reset Preferences. Did that help you launch? If not, contact support here: https://helpx.adobe.com/contact.html

 

Let us know what they say.

 

Thanks,
Kevin

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New Here ,
Oct 19, 2023 Oct 19, 2023

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No, that didn't do anything. I'll contact Adobe...thanks.

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Adobe Employee ,
Oct 19, 2023 Oct 19, 2023

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Cool. Let us know what they say.

 

Thanks,
Kevin

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