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After splash screen nothing happens. Applicaiton doesn't start

New Here ,
Sep 27, 2023 Sep 27, 2023

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After BSOD on my Windows, Adobe Rush doesn't start. Splash screen appears for a couple of seconds, then disappears and application is not starting. Version 2.9, Windows. I have tried downgrade to 2.8, but the situation is the same.

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correct answers 1 Pinned Reply

Adobe Employee , Sep 27, 2023 Sep 27, 2023

Hi @Przemyslaw32563076cwh6,

I read about your issue. Sorry about that. Can you try pressing the Alt/Option key while launching the application? You can reset preferences by doing so. Let us know what happens afterward.

 

Thanks,
Kevin

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Adobe Employee ,
Sep 27, 2023 Sep 27, 2023

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Hi @Przemyslaw32563076cwh6,

I read about your issue. Sorry about that. Can you try pressing the Alt/Option key while launching the application? You can reset preferences by doing so. Let us know what happens afterward.

 

Thanks,
Kevin

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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