Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

After splash screen nothing happens. Applicaiton doesn't start

New Here ,
Sep 27, 2023 Sep 27, 2023

After BSOD on my Windows, Adobe Rush doesn't start. Splash screen appears for a couple of seconds, then disappears and application is not starting. Version 2.9, Windows. I have tried downgrade to 2.8, but the situation is the same.

TOPICS
Crash
84
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Sep 27, 2023 Sep 27, 2023

Hi @Przemyslaw32563076cwh6,

I read about your issue. Sorry about that. Can you try pressing the Alt/Option key while launching the application? You can reset preferences by doing so. Let us know what happens afterward.

 

Thanks,
Kevin

Translate
Adobe Employee ,
Sep 27, 2023 Sep 27, 2023
LATEST

Hi @Przemyslaw32563076cwh6,

I read about your issue. Sorry about that. Can you try pressing the Alt/Option key while launching the application? You can reset preferences by doing so. Let us know what happens afterward.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines