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Android App - Open Production failed

New Here ,
Jun 13, 2020 Jun 13, 2020

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Hi Team,

 

I get 'Open production failed' error when working with my latest project. I've spent a couple of hours on it & now I'm getting this error.

 

I'm using Redmi Note 7 Pro. 

 

Rush version : 1.5.16.3404

 

Note: I've already tried logging in & out multiple times and tried loading the project in a different device as well.

 

Please help fix the issue asap.

 

Thanks,

Tevin

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Crash , Error or problem , Mobile version

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New Here ,
Jun 16, 2020 Jun 16, 2020

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Why the hell we're paying you? 0 replies after 3 days. Pathetic

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Adobe Employee ,
Jun 16, 2020 Jun 16, 2020

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Hi Tevin, 

We're sorry for the trouble. Did you try to open the project on a laptop or computer? Also, can you share the crash logs?

 

Let us know. Happy to help.

Thanks,

Kartika

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