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Android Pixel 8 Pro stalls when rendering

New Here ,
Jun 21, 2024 Jun 21, 2024

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I put together a video, but when I try to export it the progress bar eventually stalls and sits there forever with no change. It doesn't matter which export settings I use. I've tried the highest and lowest quality and everything in between. My video is only 20 seconds long. How do I successfully render this?

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Error or problem , Export , Freeze or hang , Mobile version

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correct answers 1 Correct answer

Adobe Employee , Jun 21, 2024 Jun 21, 2024

Hi @David25588018mrhw,

Sorry for the issue. Check system requirements. Is the phone listed there? If not, that may be the source of your problem. I apologize for the frustration. https://helpx.adobe.com/premiere-rush/system-requirements.html

 

Thanks,
Kevin

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Adobe Employee ,
Jun 21, 2024 Jun 21, 2024

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Hi @David25588018mrhw,

Sorry for the issue. Check system requirements. Is the phone listed there? If not, that may be the source of your problem. I apologize for the frustration. https://helpx.adobe.com/premiere-rush/system-requirements.html

 

Thanks,
Kevin

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New Here ,
Jun 22, 2024 Jun 22, 2024

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That link goes to a system requirements page that was last updated in 2022. The latest Android pixel that it says is supported is a Pixel 4. Is this the latest information from Adobe? If so it suggests they have stopped doing new development for Rush and newer devices won't be officially supported. This can't be the answer.

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