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4

App does not work for me

New Here ,
Dec 17, 2023 Dec 17, 2023

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I spent hours on this app editing on 19 minute video. The app crashed repeatedly, and took forever to upload videos from camera roll. After hours of battling with this app I was finally able to download the finished product....and guess what?? The words don't even match our lips when we talk in the video. They are delayed. Wasted half a day on this all for nothing basically. Also, the playback feature in the app malfunctions as well.

TOPICS
Crash , Export , Freeze or hang , Performance , Preview , Storage

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correct answers 1 Pinned Reply

Adobe Employee , Dec 23, 2023 Dec 23, 2023

Hi @Kamaria34319526zuov,

I read your note. Are you on iPhone? If so, try updating the app. See if that helps. Let us know if it did. Sorry for the frustration.

 

Thanks,

Kevin

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Adobe Employee ,
Dec 23, 2023 Dec 23, 2023

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Hi @Kamaria34319526zuov,

I read your note. Are you on iPhone? If so, try updating the app. See if that helps. Let us know if it did. Sorry for the frustration.

 

Thanks,

Kevin

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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