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1

App keeps crashing when I try to render video.

New Here ,
Feb 24, 2025 Feb 24, 2025

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I have attempted to render/export a video on my iPhone 16 Pro Max multiple times, but every time, it shows 0% and then the app crashes. I have reset my phone and closed out all other apps and this still continues.

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Crash , Error or problem , Export , Freeze or hang , Mobile version , Performance

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correct answers 1 Pinned Reply

Adobe Employee , Feb 25, 2025 Feb 25, 2025

Oh, I see. Rush might not support those advanced frame rates. Sorry about that. Can you do a test without a high frame rate clip?

 

If you are on an iOS device, you can also check out the new app, Project Violet, which is free on the app store. That might support this footage, @Mikiezilla.

 

Hope that info helps!

 

Thanks,
Kevin

 

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New Here ,
Feb 24, 2025 Feb 24, 2025

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Edit: I tried exporting a project with a video recorded in slow motion on iPhone.

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Adobe Employee ,
Feb 25, 2025 Feb 25, 2025

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Oh, I see. Rush might not support those advanced frame rates. Sorry about that. Can you do a test without a high frame rate clip?

 

If you are on an iOS device, you can also check out the new app, Project Violet, which is free on the app store. That might support this footage, @Mikiezilla.

 

Hope that info helps!

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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