App kept crashing. Then projects were lost.

[Angelo34636834nm1h]

I've been using Adobe premiere rush for quite a while. I took some time away and I purchased again today I tried to create a edited video which took me a few hours, and then it would not let me export it so I refreshed my app and restarted my computer, and when I came back, several of my old videos were gone. I can't find any support on how to retrieve them and I just paid to renew my subscription and lost that money also. Can anybody help me this is important to me   

[Kartika Rawat]

Hi 

Angelo34636834nm1h!

Sorry about the crash. Do you see any error codes or messages when exporting? Is your project synced to Creative Cloud? Could you also check this article for more information? https://adobe.ly/3vp2xvY.

Let us know.

Thanks

KR