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Audio error

New Here ,
Jan 20, 2022 Jan 20, 2022

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Hi there,

help please- I want to add audio to a clip, I can add it in, and the audio bar is showing movement and beat, but there is is no sound coming through? I tested my speakers and they work, I've added rush audio and uploaded my own music to the clip, and still no audio coming through.

 

 

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Adobe Employee ,
Jan 20, 2022 Jan 20, 2022

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Hi brettc19847802!

Sorry to hear that. Which device are you using for Rush? Also, let us know the source of the media files.

 

Thanks,

Kartika

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New Here ,
Jan 20, 2022 Jan 20, 2022

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Hi, I am using a home computer with AMD Athlon (tm) II X@ 260 Processor
3.2Ghz and 4GB ram, and has windows 10 home as the system.

The audio file is a MP3 file, but even when I click on the audio music
suggestions on Rush there is no volume.

thanks brett


BRETT COTTER

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New Here ,
Jan 27, 2022 Jan 27, 2022

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Hi there- just following this up.

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