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1

Audio slo mo/distorted on my Rush App

New Here ,
May 24, 2023 May 24, 2023

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I uploaded my music video as an mp4 file to Rush and this is the 1st time I've had this issue where the audio is slowed down and or distorted. All I wanted to do was add text for tiktok ig etc. When I export it comes out fine sometimes. I updated and uninstalled/reinstalled off my galaxy 23 ultra with no results. Help!!!

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Mobile version , Performance

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correct answers 1 Pinned Reply

Adobe Employee , May 24, 2023 May 24, 2023

Hi Robert,

I got your note. Sounds like you're having issues with audio. See if your audio sample rate is 48kHz. Higher sample rates may be problematic. The other issue is that your phone doesn't appear on the System Requirements page: https://helpx.adobe.com/premiere-rush/system-requirements.html

 

I hope the info helps.

 

Thanks,
Kevin 

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Adobe Employee ,
May 24, 2023 May 24, 2023

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Hi Robert,

I got your note. Sounds like you're having issues with audio. See if your audio sample rate is 48kHz. Higher sample rates may be problematic. The other issue is that your phone doesn't appear on the System Requirements page: https://helpx.adobe.com/premiere-rush/system-requirements.html

 

I hope the info helps.

 

Thanks,
Kevin 

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