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3

background of 9:16 video is black

New Here ,
Feb 01, 2024 Feb 01, 2024

i wanted to use 9:16 dimension and as my video was horizontal it didnt fit so i pinched out but now the background is black

TOPICS
Feature request , How to , Mobile version
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correct answers 1 Pinned Reply

Adobe Employee , Feb 23, 2024 Feb 23, 2024

Hi @ankit35187784ku6r,

Thanks for the question. It sounds like you tried scaling the image. Can you try the controls in the Transform tab instead of pinching? That might work better. I hope the advice helps. Sorry for the frustration on this issue.

 

Thanks,

Kevin

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Adobe Employee ,
Feb 23, 2024 Feb 23, 2024
LATEST

Hi @ankit35187784ku6r,

Thanks for the question. It sounds like you tried scaling the image. Can you try the controls in the Transform tab instead of pinching? That might work better. I hope the advice helps. Sorry for the frustration on this issue.

 

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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