backhround music

[holly_3682]

i bought premium to reduce background music and it doesn't work anymore. ipad version

[Kevin-Monahan]

Hi,

Do you have access to the tracks? Lower left button. Then you can do that.

Thanks,
Kevin

[holly_3682]

what does the tracks button look like? and when i delete a project i have made from premiere rush, it still takes up space on my ipad storage like when i go settings it says 19.5GB 

[Kevin-Monahan]

In the lower left corner.

The only way to remove those render files and such inside the app is to physically delete the app and then reinstall it. I know! That should not be the method, but it's the only way I know. Make sure that you are in between projects when you do so. Sorry abou that.

Thanks,
Kevin

[holly_3682]

okay thanks for all the help

[holly_3682]

my project keeps crashing when i try to export it. is there anyway way to fix this i keep trying and nothing works.  premiere rush on ipad

[Kevin-Monahan]

Hi,

Make sure you have enough storage. If it crashes at the same place every time, remove any effect that is in place there and try again.

Thanks,
Kevin