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Black screen on rush, after importing media files

New Here ,
Nov 02, 2024 Nov 02, 2024

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When I import the video in rush, it totally shows black screen and only the we can hear the audio..

also it freez and crashes.

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Crash , Freeze or hang , Mobile version , Preview

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correct answers 1 Pinned Reply

Adobe Employee , Nov 04, 2024 Nov 04, 2024

Hey @nilesh_8616,

Thanks for the note. Welcome to the forums. Please give us more info about your system or device, media, and workflow, and we can help you better.

 

Thanks,
Kevin

 

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Adobe Employee ,
Nov 04, 2024 Nov 04, 2024

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Hey @nilesh_8616,

Thanks for the note. Welcome to the forums. Please give us more info about your system or device, media, and workflow, and we can help you better.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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