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Black Screen

New Here ,
Dec 11, 2023 Dec 11, 2023

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Everytime I go to save my video from Adobe rush, some of my clips show up as black screens, the audio still works great. How do I fix this issue?? I have a mac book pro.

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correct answers 1 Pinned Reply

Adobe Employee , Dec 15, 2023 Dec 15, 2023

Hi Calista Marie34200698boyb!

Sorry about the trouble. Can you let us know your system details (OS, CPU, RAM, GPU)? What's the source of the media files that you're using? 

 

Let us know.

Thanks,

Kartika

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Adobe Employee ,
Dec 15, 2023 Dec 15, 2023

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Hi Calista Marie34200698boyb!

Sorry about the trouble. Can you let us know your system details (OS, CPU, RAM, GPU)? What's the source of the media files that you're using? 

 

Let us know.

Thanks,

Kartika

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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