• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

Black Screen

New Here ,
Dec 11, 2023 Dec 11, 2023

Copy link to clipboard

Copied

Everytime I go to save my video from Adobe rush, some of my clips show up as black screens, the audio still works great. How do I fix this issue?? I have a mac book pro.

TOPICS
Error or problem

Views

47

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Dec 15, 2023 Dec 15, 2023

Hi Calista Marie34200698boyb!

Sorry about the trouble. Can you let us know your system details (OS, CPU, RAM, GPU)? What's the source of the media files that you're using? 

 

Let us know.

Thanks,

Kartika

Votes

Translate

Translate
Adobe Employee ,
Dec 15, 2023 Dec 15, 2023

Copy link to clipboard

Copied

LATEST

Hi Calista Marie34200698boyb!

Sorry about the trouble. Can you let us know your system details (OS, CPU, RAM, GPU)? What's the source of the media files that you're using? 

 

Let us know.

Thanks,

Kartika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines