BSOD With Premiere Rush

[Martin25848933r061]

Hi folks, I get a VIDEO_MEMORY_MANAGEMENT_INTERNAL error after launching Premiere Rush. Any ideas?

[Kartika Rawat]

Hi there!

Sorry to hear that. Which version of Premiere Rush do you have? Also, let us know your OS.

Happy to help.

Thanks,

Kartika

[Martin25848933r061]

Hi Kartika,

Latest version of Premiere Rush, I only downloaded and installed it the other day. I have Win10. I also ran memtest86 and passed 100%.

Regards,

Martin

[Martin25848933r061]

Confirming:

Premiere Rush Version 2.5.0 (Build 403).

Windows 11 Pro Version 10.0.22000 Build 22000 (apologies for confusion as I said Win10 previously)

[Kartika Rawat]

Could you share your other system details (RAM, GPU)? Can you also check if there's an update available for your GPU driver?

Kartika

[Martin25848933r061]

Hi Kartika,

Video card drivers are updated through Geforce Experience App.

Confirming RAM and GPU details:

Ram = https://www.corsair.com/us/en/Categories/Products/Memory/DOMINATOR-PLATINUM-RGB-DDR5-Memory---Black/...

GPU = https://rog.asus.com/au/graphics-cards/graphics-cards/rog-strix/rog-strix-rtx3080ti-o12g-gaming-mode...

Regards,

Martin

[nishu_kush]

Hi Martin,

Thanks for the details.

It sounds like it's related to the GPU driver. Can you try doing a clean installation of the GPU driver? Here's how.

Let us know if that works.

Thanks,

Nishu

[Martin25848933r061]

Hi Nishu thanks for the suggestion. I tried this method last night, I also restarted the PC and closed any unnecessary applications and unfortunately the BSOD error still comes up 😞

Regards,

Martin