Buying with 2000 and getting worst experience

[nikhil30961849s1wb]

Buying with almost 2000rs and getting worst experience only happens in RUSH premiere. 

No proper effects,no reverse option, no speed ramp. 

No updates as the app literally crashes for small data of video editing 

[Kevin-Monahan]

HI @nikhil30961849s1wb,

Thanks for the notes. I read that you are not having a good user experience with Rush. What kind of computer are you using? Can you inform us of the CPU/GPU/RAM/HD? If you are editing on a mobile device, what kind of device is it? Please also tell us about the media you are editing with. Was it shot on a mobile device? Is it H.264? 4K? Let us know.

There is no reverse effect, sorry about that. There is speed ramping, however. Sorry you missed that. With more info, I hope we can help you. Sorry for the frustration.

Thanks,.
Kevin

[nikhil30961849s1wb]

I am using 256GB 13 pro Max iPhone. The speed ramp is there but i mean it doesn't have curved interface to edit ramps freely.

[Kevin-Monahan]

Sorry for the shortcoming on the speed effect. Your stability issue is probably due to bugs in iOS 17.1. Are you running that version of iOS? Let us know.

Thanks,
Kevin

[nikhil30961849s1wb]

It's not with the version 17.1 itself I am using it from a year. Lower
versions also the same. Don't just excuse bro. It's the app you have to
make it compatible for all. Are you mentioning anything that it will not
work properly for these versions of phones on app Store or gplay no ryt.
Company just need money

[Kevin-Monahan]

Hello @nikhil30961849s1wb,

I read your note. I totally agree with you that the app needs a fix. I'm advocating for the fix. I'm not sure if the problem is with previous versions of the app, as well. I can ask them to look into that.

I am in support and do not build or maintain the app. I'm just trying to help you by gathering info about your system and media so I can pass it along to the developers. Are you on iOS 17.1? Let me know. I'd love to help the community and you out by informing the team with the latest info. I apologize for the frustration.

Thanks,
Kevin

[nikhil30961849s1wb]

Yes the latest version now 17.1 . Older versions also same issue. The file
above 1.5Gb does not export the video. It will seamlessly crash. Earlier it
will crash I'd we use inbuilt app graphics now without them also it's
crashing