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Can't hear any sound but the audio has waveform. Please help!

New Here ,
Jun 30, 2020 Jun 30, 2020

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I was able to export one video I made previously without experience any errors. As I'm working on the second video, Premiere Rush keeps on crashing. I tried to restart my computer. It's working fine again until I added voiceovers. At first, there's a sound. Then after it crashed for several times, I can't hear any sound anymore. But I can see the audio has waveform. Please help. Thanks!

 

Version 1.5.16 (Build 564)

Resolution: 1080p Full HD
Frame Rate: Automatic (50)
Audio Channels: Stereo
Quality: High
Estimated File Size: 558 MB

TOPICS
Crash , Freeze or hang

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Community Expert ,
Jul 01, 2020 Jul 01, 2020

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What device and operating system are you editing on?

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New Here ,
Jul 01, 2020 Jul 01, 2020

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Device: laptop
Processor: Intel Core i5-6300U CPU @ 2.40GHz 2.50 GHz
Windows 10 Pro version 1903
OS build 18362.30

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