can't separate the audio from the video

[Jana30825463vo7d]

I suddenly can't separate the audio from the video. Does anyone know why? Did I unintentionally change a setting?

[Kartika Rawat]

Hi Jana30825463vo7d!

Sorry about that. Do you see any error codes or messages? Which device are you using for Premiere Rush?

Let us know.

Thanks,

Kartika

[Kevin-Monahan]

Hello @Jana30825463vo7d,

What happens if you right-click the clip in the Timeline and choose "Separate Audio." Does that work? Let us know.

Thanks,
Kevin

[Master of Sound and Light]

I'm having the same problem. The clip is highlighted.  The option in the menu under clip is greyed out and I don't get the option when I right click. Using the most recent (updated) version.

[Master of Sound and Light]

I am working on a Mac OS Sonoma 14.1.1