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can't separate the audio from the video

New Here ,
Jul 01, 2023 Jul 01, 2023

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I suddenly can't separate the audio from the video. Does anyone know why? Did I unintentionally change a setting?

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Desktop version , Error or problem , Tips and tricks

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Adobe Employee ,
Jul 03, 2023 Jul 03, 2023

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Hi Jana30825463vo7d!

Sorry about that. Do you see any error codes or messages? Which device are you using for Premiere Rush?

Let us know.

 

Thanks,

Kartika

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Adobe Employee ,
Jul 10, 2023 Jul 10, 2023

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Hello @Jana30825463vo7d,

What happens if you right-click the clip in the Timeline and choose "Separate Audio." Does that work? Let us know.

 

Thanks,
Kevin

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New Here ,
Dec 07, 2023 Dec 07, 2023

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I'm having the same problem. The clip is highlighted.  The option in the menu under clip is greyed out and I don't get the option when I right click. Using the most recent (updated) version.

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New Here ,
Dec 07, 2023 Dec 07, 2023

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I am working on a Mac OS Sonoma 14.1.1

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