cannot export

[Maik22562563qrqp]

error message during export 

„this file requires the hevc codec included with the Creative Cloud membership. If you would like to switch to a paid subscription, go to the following pages.

www..“

Link shows a 404 error message

After click on OK exports starts, but ran for hours without result. Vidoe is about two minutes.

I have the paid subsciption. 

Any solutions?

Windows 10, I7 all drivers up to date

[Myra Ferguson]

I found a similar thread where the recommendation was to install Rush and install version 1.5.54:

• This file requires the HEVC codec which is included with a Creative Cloud membership. To upgrade...