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Cannot Open Project

New Here ,
Jan 11, 2021 Jan 11, 2021

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I can no longer access a video I have been editing in Rush. I have updated the program, updated my computer, turned sync off and on, and nothing seems to recover the video.

 

The preview section never populates and it seems to just hang, when I attempt to do anything after several minutes the program will hang.

 

My memory sits at less than 70% and my CPU peaks for a few seconds only immediately after opening my project.

TOPICS
Crash , Error or problem , Freeze or hang

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New Here ,
Jan 12, 2021 Jan 12, 2021

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I have a process dump if that would be helpful. Replying here since it's been a day with the program fully non-functional.

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New Here ,
Jan 13, 2021 Jan 13, 2021

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This is the third day of no use, there are no crash reports to submit as the program stops responding then closes with no dialogs.

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New Here ,
Jan 14, 2021 Jan 14, 2021

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I am also having this issue. Project opens and I can see the timeline, but the preview never shows and then the application hangs and crashes.

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New Here ,
Jan 15, 2021 Jan 15, 2021

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Same for me Rush no longer run since 2021, i can't understand why, nothing I've tried to do worked.

There must be a problem with the software.

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