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Charged for upgrade but not able to use features............

New Here ,
Aug 23, 2020 Aug 23, 2020

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I upgraded my premier rush acccount and am not able to use the upgraded features at all. Why is this?

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Community Expert ,
Aug 23, 2020 Aug 23, 2020

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Hey Georgina -

If you're referring to the Pan & Zoom feature, it did officially launch but is kind of in a "Phase 1" right now... You can use it with still images only right now, and the p/z controls are automatic, not controlled by you. I saw on another thread that they are actively working on the next phases for it, including keyframe control and [hopefully] p/z on video.

 

Take a look:

Hope this helps!
Make sure to press "✔ Correct Answer" on this post if this answers your question. Happy Creating!
Anissa • @anissat

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