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Charging for premium graphics in Rush

Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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Why am I being asked to start an additional subscription now for graphics in Adobe Rush mobile when I have a subscription already and have had since subscriptions started. 

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correct answers 1 Pinned Reply

Adobe Employee , Aug 22, 2023 Aug 22, 2023

Hi @Weilyum C,

Which subscription do you have? Let us know.

 

Thanks,
Kevin

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Adobe Employee ,
Aug 22, 2023 Aug 22, 2023

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Hi @Weilyum C,

Which subscription do you have? Let us know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Community Beginner ,
Aug 23, 2023 Aug 23, 2023

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I have the cloud subscription that includes pretty much everything but the 3D building software. When I made an edit on yesterday it seems that it's not giving that same messsage so maybe it's been corrected. 

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Adobe Employee ,
Aug 23, 2023 Aug 23, 2023

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Cool, @Weilyum C.

 

If the issue is not corrected, let us know. I can direct you as to where to get help to fix such a thing. Fingers crossed that you won't need that!!

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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