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clips won't load

New Here ,
Sep 14, 2021 Sep 14, 2021

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I was making a video and got it done and then exported it, But when i wnet back to look at the video none of the clips load on the application. Screen Shot 2021-09-14 at 9.57.52 AM.png

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Error or problem , Performance

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Community Expert ,
Sep 14, 2021 Sep 14, 2021

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Moved from Premiere Pro to Rush forum.

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New Here ,
Sep 15, 2021 Sep 15, 2021

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hi did you sort out this problem i have just come up with the same thing but only four of my clips 

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Adobe Employee ,
Sep 15, 2021 Sep 15, 2021

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Hi there! 

 

A few things to try 

 

  1. Make sure the Creative Cloud app is open, and file sync is enabled 
  2. If your media is on an external drive, make sure it's still connected 
  3. If 1 and 2 do not solve this issue, right-click on one of your clips in the timeline, select connect from the menu and navigate to where your media is kept, and re-link it. 

 

Let us know if that helps or not. Thanks!

 

Peter   

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