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Complaint

New Here ,
Jan 09, 2023 Jan 09, 2023

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I have made an edit that took hours to make and it will not even let me access the video I do not know what happened but it needs fixing now

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Community Expert ,
Jan 09, 2023 Jan 09, 2023

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I can see that this is your first post here, so you may not realize that this a user-to-user forum. Adobe staff may reply on occasion, though.

 

Either way, if you'd like help from the community, you might want to provide some additional details such as 

  • Which device and operating system are you using?
  • Are you trying to access your Premier Rush project or your rendered video?
  • What steps did you take?
  • What happened when you took those steps?

 

If you'd like to reach Adobe's support, you can try clicking on the Start Now link under Contact Us here:

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