Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

constant crashes with Adobe Premiere Rush

New Here ,
Mar 20, 2025 Mar 20, 2025

I'm experiencing constant crashes with Adobe Premiere Rush whenever I try to select videos. I'm using a Lenovo Yoga Book 9, which has an Intel Arc GPU. After troubleshooting, it seems that the issue is related to the graphics card. Are there any known fixes for this issue, or is Adobe planning to release an update to improve compatibility with Intel Arc GPUs?

TOPICS
Crash , Freeze or hang , Hardware or GPU
68
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Mar 25, 2025 Mar 25, 2025

Hi @sanni_7516,

Sorry you are having trouble with this newer hardware and Rush. I am not on the team, so I can't say when this issue can get fixed. Sorry about that. Have you tried Premiere Pro? That should work.

 

Thanks,
Kevin

 

Translate
Adobe Employee ,
Mar 25, 2025 Mar 25, 2025
LATEST

Hi @sanni_7516,

Sorry you are having trouble with this newer hardware and Rush. I am not on the team, so I can't say when this issue can get fixed. Sorry about that. Have you tried Premiere Pro? That should work.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines