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Crash and project lost

New Here ,
Feb 02, 2024 Feb 02, 2024

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My iPad premiere rush does not sync with my laptop premier rush, all my projects are lost on my iPad.it keeps saying there is no network connection on my iPad but i am connected to wifi as well as checked the preferences which are connected

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Cloud sync , Crash , Freeze or hang , Performance

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correct answers 1 Pinned Reply

Adobe Employee , Feb 05, 2024 Feb 05, 2024

Hello @aushpreet24172356g4ji,

I read your note. Your issue might be related to this issue: https://helpx.adobe.com/premiere-rush/kb/creative-cloud-files-end-of-life-for-premiere-rush.html. I am so sorry for the frustration.

 

Thanks,
Kevin

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Community Beginner ,
Feb 02, 2024 Feb 02, 2024

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I have the same issue here also with iPad 

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Adobe Employee ,
Feb 05, 2024 Feb 05, 2024

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Hello @aushpreet24172356g4ji,

I read your note. Your issue might be related to this issue: https://helpx.adobe.com/premiere-rush/kb/creative-cloud-files-end-of-life-for-premiere-rush.html. I am so sorry for the frustration.

 

Thanks,
Kevin

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