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Crash while working on mobile app

New Here ,
Jul 24, 2023 Jul 24, 2023

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I am using Rush mobile app and on 4 occassions my videos have cut off at 20 minutes. The video stops playing at 20 minutes but the audio continues to the end.

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Crash , Export , Freeze or hang

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correct answers 1 Pinned Reply

Adobe Employee , Jul 24, 2023 Jul 24, 2023

Hi @Alfred31268047ryqs,

Are these 4K videos? You may be at the limit of what's possible with your phone. Can you try exporting HD instead? What happens?

 

Thanks,
Kevin

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Adobe Employee ,
Jul 24, 2023 Jul 24, 2023

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Hi @Alfred31268047ryqs,

Are these 4K videos? You may be at the limit of what's possible with your phone. Can you try exporting HD instead? What happens?

 

Thanks,
Kevin

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New Here ,
Jul 24, 2023 Jul 24, 2023

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The videos are in HD, they are not in 4k.

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