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Crashes and freezes

Zach31853878qzow
New Here ,
Aug 23, 2023 Aug 23, 2023

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Adobe I'm so sad. All of your software is amazing yet you've allowed premiere rush to be clunky and unusable. 

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Crash , Freeze or hang

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correct answers 1 Pinned Reply

Kevin-Monahan Adobe Employee
Adobe Employee , Aug 24, 2023 Aug 24, 2023

Hey @Zach31853878qzow,

I read your message. Are you on the desktop or mobile? If on the desktop, did you generate any crash reports? Let me know. Sorry for the hassle.

 

Thanks,
Kevin

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Kevin-Monahan Adobe Employee
Adobe Employee ,
Aug 24, 2023 Aug 24, 2023

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Hey @Zach31853878qzow,

I read your message. Are you on the desktop or mobile? If on the desktop, did you generate any crash reports? Let me know. Sorry for the hassle.

 

Thanks,
Kevin

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Resources
Troubleshooting
Find the Premiere Rush Version Number
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Premiere Rush Common Questions
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Knowledge Base Articles
Bugs fixed in October 2019 (version 1.2.11) release
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Known issues and limitations in Adobe Premiere Rush
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