Critical bug, cannot add video to timeline on ios

Report · Oct 21, 2018

Hello, Rush has great potential but I have a major issue; I can’t add videos from my Camera Roll to my timeline on iOS.

iPhone 7/iPad Mini 4/iPad Pro on iOS 12.0.1 with app version 1.0.0.

See screen recording here: https://adobe-video.uservoice.com/assets/204911026/36B951B7-C8DB-4ADB-9855-FE8B009F8ABC.MOV

Steps to replicate:

1. Video appears in iOS Camera Roll and playback is fine

2. Videos appear in Media tab of Rush, and holding down on a clip opens a Preview where playback is fine.

3. Click + to add clip, and add.

4. App shows progress bar which completes and disappears, but then the clip is not added to the timeline.

Pretty major bug so I cannot use Rush yet.

Happens on all my iOS devices with a variety of footage from my DJI Mavic Pro drone (exported natively from DJI app).

Thank you for any guidance.

Report · Jul 29, 2021

4 years later, this is basically making me hate making youtube videos. I can NEVER use my iphone to shoot anything because guaranteed, it won't load in Rush. So annoying.

Report · Oct 01, 2020

I've just started having this issue too. It worked perfectly well before I updated the OS on my iPad Pro. Now it's saying my videos are an uncompatable format.

I'm exporting a timelapse from Procreate 5X to Camera Roll. Then bringing it into Rush.

So frustrating.

Report · Dec 19, 2020

Really no solution to this? Is anyone actually able to use this ***** software? This is literally core functionality and 2 years later we are still having issues with no resolution.