Crushing

[damienb61339628]

This app crashes all the time while editing any video. The biggest problem is the app crashing while exporting a video. How do you solve the Exporting issue?

[Kevin-Monahan]

May we please have more information about your system or device and the media you are editing, @damienb61339628?

Thanks,
Kevin

[damienb61339628]

i'm using premiere Rush on an iPhone

[Kevin-Monahan]

Which iPhone? Is it HDR video in HEVC or just H.264?

[damienb61339628]

HEVC

[Kevin-Monahan]

Hello @damienb61339628,

It could be HDR, and that isn't supported. Transcode footage in Media Encoder. If you don't have it, try the freeware Shutter Encoder. That works well too. You can choose an editing codec or H.264 codecs to edit with. I prefer the former: ProRes LT, as it works best for my needs. I hope this advice helps you.

Thanks,
Kevin

[damienb61339628]

Thank you