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Doesn't support video from 16pro max

Anna_Kostenko0479
New Here ,
Apr 17, 2025 Apr 17, 2025

Rush doesn't support video from IPhone 16pro max. Wrote that unsupported format video

TOPICS
Crash , Error or problem , Import , Mobile version
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correct answers 1 Pinned Reply

Kevin-Monahan Adobe Employee
Adobe Employee , Apr 22, 2025 Apr 22, 2025

HI @Anna_Kostenko0479,

Please turn off spatial audio in your camera settings. Then, it should work. I don't use spatial audio, personally. It's fine to switch that off.

 

Take Care,
Kevin

 

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Kevin-Monahan Adobe Employee
Adobe Employee ,
Apr 22, 2025 Apr 22, 2025
LATEST

HI @Anna_Kostenko0479,

Please turn off spatial audio in your camera settings. Then, it should work. I don't use spatial audio, personally. It's fine to switch that off.

 

Take Care,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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