editing my video is blurry

[Skyler5EE7]

While editing my video, if the video is paused the picture is very clear, however when its playing the quality goes so down to the point where its not watchable

[Kartika Rawat]

Hi there!

We're sorry to hear that. We'll get this checked. Can you provide the following information?

• Which device are you using?
• What type of file are you editing (codec/ format, frame rate, frame size)?
• Are you getting the same issue after exporting the video?
• Can you share a screen recording that exhibits the issue?

Looking forward to your response.

Thanks,

Kartika

[Big26638739sskd]

I am having the same issue! It is very frustrating and does not make for a good first time use Adobe existing software