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Error with Rendering Process

New Here ,
May 17, 2023 May 17, 2023

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Hello, I am trying to export a video on Premiere Rush. I have run into the issue where the rendering process will not start, instead it just is "waiting on rendering". I do have GPU exceleration on, and I have also cleared the media cache. If I have it render to both my hard drive and a media platform, then cancel one, it will give me an error code (-1609629690) and also say it was unable to produce frame.

My hardware is an i5 12400f, a rtx 3060 with 12g of ram, a gtx 970 with 8g of ram, 32 gigs of ddr5.

When checking task manager I am no where near maxing out any of my components and am instead sitting in the 20%-35% range, with Rush using a majority of it.

I have re-installed Rush, restarted my computer, uploaded a different file, exported to a different destination, closed all other programs on my desktop, and followed most other troubleshooting guidlines I could think of. Help would be greatly appreciated.

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Error or problem , Export

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correct answers 1 Pinned Reply

Adobe Employee , May 18, 2023 May 18, 2023

Hello @ChristoGaming01,

Thanks for your message. You are getting an "Error Compiling Movie" error related to your GPU.

 

  • One thing you can try is to install the latest studio driver located here: https://www.nvidia.com/download/driverResults.aspx/204243/en-us/ 
  • You can also try Preferences and disable "Enable hardware acceleration encoding and decoding (requires restart)."
  • If these things do not work for you, please give us specifics about the media, the sequence size, and the effects you use.
...

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Adobe Employee ,
May 18, 2023 May 18, 2023

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Hello @ChristoGaming01,

Thanks for your message. You are getting an "Error Compiling Movie" error related to your GPU.

 

  • One thing you can try is to install the latest studio driver located here: https://www.nvidia.com/download/driverResults.aspx/204243/en-us/ 
  • You can also try Preferences and disable "Enable hardware acceleration encoding and decoding (requires restart)."
  • If these things do not work for you, please give us specifics about the media, the sequence size, and the effects you use.

 

Sorry for the frustration on this. Let us know if these tips work for you, and report back. 

 

Thanks,
Kevin

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