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1

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New Here ,
May 07, 2025 May 07, 2025

Hi, I’m having a problem with a video I was editing. I worked on it about a week ago, and when I came back to continue editing, all the media I used (like videos, images, etc.) now show up as red screens with an exclamation mark icon. I can’t make any more changes, and it looks like I’d have to start all over again.

Is there any way to reconnect or recover the original files so I don’t lose all the work I’ve done?

 

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Crash , Desktop version , Error or problem , How to
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correct answers 1 Correct answer

Adobe Employee , May 09, 2025 May 09, 2025

Hi @Friendly_Wizard2284,

Right-click each clip to find and reconnect to the media. Perhaps you moved your media, and so that happens. Sorry about that.

 

Cheers,
Kevin

 

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Adobe Employee ,
May 09, 2025 May 09, 2025
LATEST

Hi @Friendly_Wizard2284,

Right-click each clip to find and reconnect to the media. Perhaps you moved your media, and so that happens. Sorry about that.

 

Cheers,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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