Export crashes at 62%

[Ryan34644948ftl9]

I've tried restarting phone, duplicating the project, deleting titles, changing all the slomo shots to regular speed, exporting at a lower resolution, updating creative cloud on my desktop but I cannon get this movie to export. I've done four similar projects and had no trouble in the past. I'm out of ideas... what is going wrong??

[Kartika Rawat]

Hi Ryan34644948ftl9!

Sorry to hear that. Are you getting any error codes or messages when it crashes? Which device are you using for Premiere Rush? What's the source of the media files that you're editing?

Let us know. Happy to help.

Thanks,

KR

[Ryan34644948ftl9]

No error codes upon crash, screen just goes black for a few seconds and
then takes me back to the screen with all my projects listed. All it says
is "Some error occurred, please try again".

I'm using a Samsung S20FE and all the media was captured on the same
device.

[Kartika Rawat]

Do you have any effects or titles in the project? Could you try turning off your internet and see if that helps? 

^KR