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Export doesn't start or freezes at few percent

New Here ,
Aug 30, 2022 Aug 30, 2022

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Hello,

since 2.x export/rendering freezes on my dell (i7) laptop...

I tried everything like uninstall or software rendering with no luck 

Any help welcome as I 'm paying for nothing .

(dunno how to retrieve a log)

Thx

TOPICS
Crash , Desktop version , Export , Freeze or hang

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Adobe Employee ,
Sep 01, 2022 Sep 01, 2022

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Hi there!

Sorry to hear that.  Can you share your system details (OS, CPU, RAM, GPU)? Could you try resetting preferences and see if that helps? 

 

Let us know how it goes.

Kartika

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