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Export results in 24kb file...

New Here ,
Aug 06, 2021 Aug 06, 2021

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Rush v 1.5.62 on Windows 10 (Paid)

Asus UX330UAK, Intel i5 2.5GHz, 8GB RAM

 

Trying to export ("share") the project to local disk. Rush goes through a full rendering process (approx 10 mins for an 8 min video) and gives export successful messaging. However MP4 file created is only 24kb, when attempting to open gives windows message:

 

Can't Play

This file isn't playable. That might be because the file type is unsupported, the file extension is incorrect, or the file is corrupt.

0xc10100be

 

Have also tried publishing directly to YouTube, in which case it YT gives "file cannot be processed / processing abandoned" message... suspect it is also trying to upload the same 24kb non-video file generated by Rush.

 

Have also tried with multiple video export settings.

 

Any ideas? Thanks... 

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Error or problem , Export

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Community Expert ,
Aug 11, 2021 Aug 11, 2021

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Can you tell us a little more about the video sources files? Do you have a way to confirm that they're not corrupt, or can you re-import the needed files into the project again?

 

Also, you can try DUPLICATING THE PROJECT and seeing if it will let you edit and export from a new copy. (I've had to do this on 2 occassions to keep from having to start a seemingly corrupted project from scratch, and it worked in both cases.)

 

Hope this helps!

Hope this helps!
Make sure to press "✔ Correct Answer" on this post if this answers your question. Happy Creating!
Anissa • @anissat

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Community Beginner ,
Feb 06, 2022 Feb 06, 2022

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This happens to me as well. Projects render properly for half an hour with the .m4v (still separate from .aac) file steadily getting larger during rendering, but then when it goes to finish them into the final .mp4, it ends up being 24 kb so obviously not finished correctly... please help. 

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Community Beginner ,
Feb 06, 2022 Feb 06, 2022

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Try Edit > Preferences > uncheck hardware acceleration encoding and decoding

and then restart Premiere Rush and try to export again

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New Here ,
Jan 27, 2023 Jan 27, 2023

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thank you so much for answer its working

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